IDM Solutions

When the picture freezes, it is rarely the screen.

Usually it is multicast, QoS or a switch nobody set up for video. We supply the kit for screen and camera and configure your network to carry it. Led by Shell’s former AV reference architect.

Uplink
18%
Packet loss
0.00%
Picture
Stable
Switch IGMP snooping off and watch what multicast does to a network that was never set up for it.

Who we work for

Exclusive in the Netherlands

IDM is the Dutch distributor for these brands. We chose them because they work together: encoders, cameras, video walls, switches and control that talk to each other on the same network.

Visionary AV
AV over IP encoders and decoders, including Dante AV
BZBGEAR
PTZ cameras, extenders and switchers
Cyviz
Video walls and control rooms
Polywall
Collaboration on the video wall
Niveo Professional
Network switches built for AV
Tight AV
Wireless presentation and collaboration
AVEO
Room control and monitoring with Mira Connect
Adtechno
Digital signage

Also in our designs

Audio, video and collaboration
Avocor, Biamp, Chief, ELO, Inline, Instorescreen, QSC, Sennheiser, Utelogy, Vaddio
Cyber security
Conceal, eSentire, Guardz, Infrassist, ThreatLocker
Video surveillance
Axis, Genetec, Mobotix, TP-Link VIGI
Networking
Netgear AV, Niveo, TP-Link Omada and Omada Pro
Order from the shop

AV is an IT project now. Run it like one.

A single 4K stream needs up to 800 Mbps. Put ten of them on a switch that does not understand multicast and every port receives everything. So we design the network with you: VLANs, IGMP snooping and querier, QoS and uplinks sized for the load.

800 Mbps
per 4K stream on Visionary AV 5-Series
DSCP 26
default QoS marking (AF31) on the 5-Series
6
switch brands in our configuration guide
Multicast with IGMP snoopingAn encoder sends one multicast stream to the switch. The switch forwards it only to the two decoders that asked for it. The workstation does not receive the stream. EncoderSwitchIGMP snooping and querier Meeting room decoderrequests the streamVideo wall decoderrequests the streamWorkstationreceives nothing

Free troubleshooter for Visionary AV 5-Series

Answer three questions and get steps for your switch brand: Netgear, Cisco, TP-Link Omada, Extreme, Aruba and Juniper. With a configuration checklist, SSH commands, a bandwidth calculator and a device inventory.

Open the troubleshooter (opens external site)

Security, with the prices on the page.

Security does not have to be expensive, but it does have to fit. We start with an audit of what is there, close the biggest risks first and build from there. Through our security partners, more than 300 analysts watch around the clock, with active response at any hour of the year.

Audits for firewall, Microsoft 365, LAN and inventory.

Security services and starting prices
ServiceWhat you getPrice
Browser securityThe browser connects your people to the internet, and criminals know it. We secure that connection.from €2per user per month
Patch managementAutomatic updates for PCs, drivers and applications.from €3per PC per month
Zero trustServers, PCs and laptops only run what is allowed. Ransomware and unknown software do not start.from €10per device per month
Online securityRound the clock insight into the security of the services you use most, plus training for your people.€25per user per month
Firewall audit and managementAn audit of your firewalls, after which we keep them secure and up to date.€750audit, then €150 per month
BackupOnline or offline, in one location or several. We help you decide what is enough.from €0.50storage per month

Starting prices. You always get a proposal that fits your organisation.

Request an audit

Behind IDM

Micha van der Stoop has led IDM Solutions since 2011. He started in 1996 as a network architect at Cisco, where he went on to lead a team of 32 engineers who designed and built Cisco’s internal office networks, from voice to video and from WAN to wireless.

At Shell Global Solutions he spent eight years responsible for the global reference architecture for AV, collaboration and CCTV. The AV design of Prelude FLNG, the largest floating facility ever built, rests on those standards.

IDM now brings that standard of design to integrators, schools, healthcare and smaller businesses.

  1. 1996Senior network architect at Cisco
  2. 2000Team lead of 32 engineers for Cisco’s internal networks
  3. 2004Technical marketing engineer and demo manager at Cisco
  4. 2011Managing director of IDM Solutions
  5. 2012Global Reference Architect for AV, collaboration and CCTV at Shell, until 2020
  6. NowDistributor of eight AV brands, MSP and MSSP

Test your assumptions.

The IDM motto. We measure before we advise, monitor what we manage and document what we build, with network drawings that keep up as things change. That way you use technology without worrying about it.

Common questions

Why does my AV over IP picture stutter or freeze?

Almost always the network. Without IGMP snooping and a querier, a switch sends multicast to every port, uplinks fill up and decoders drop frames. Missing QoS or an undersized uplink causes the same symptoms.

What is IGMP snooping?

A switch feature that tracks which devices have requested a multicast stream, so the switch forwards the stream only to those ports instead of the whole network. For AV over IP it is essential, together with an IGMP querier per VLAN.

How much bandwidth does a 4K stream need?

On Visionary AV 5-Series, up to 800 Mbps per 4K stream, up to 400 Mbps for 1080p and up to 200 Mbps for 720p. Work it out per uplink before you choose switches.

Can you deliver equipment preconfigured?

Yes. Integrators can have bundles delivered preconfigured, so on site they only need to install. Where it helps, we provide services under your label.

Do you only work with large organisations?

No. We design for the largest organisations and the smallest, and security starts at a few euros per user per month.

Start with a coffee.

Tell us what needs to work. We will think it through with you, and say so honestly when something is not needed.

Book a coffee
Call
+31 (0)299 292 177
Email
info@idm-solutions.nl
Customer support
support@idm-solutions.nl
Available
Monday to Friday, 9:00 to 18:00
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